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gear for serious adventuresAustralia's Leading Store For Outdoor Equipment

HOW TO RETURN WEB PURCHASES

How do I return goods I have ordered online?

TO RETURN GOODS:

Download our
Returns Form

Print it out, complete it and send it with the goods back to us.

If you do not have a printer make sure you include the following information when you return goods:

  • Your name
  • Invoice number
  • Date of purchase
  • Items being returned
  • What you would like us to do. For eg swap for different size/colour/product, send a refund etc.

  • Goods should be sent to:

    Bogong Equipment
    374 Little Bourke Street
    Melbourne VIC 3000

    You can read our returns policy here.

    Link to returns form: http://info.bogong.com.au/Downloads/customer-returns-form.pdf